Lily’s Cafe - Terms and Conditions

Effective Date: April 17, 2025

 

1. Acceptance of Terms
By visiting, dining at, or interacting with Lily’s Cafe LLC ("we," "us," or "our"), you agree to abide by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our services.

 

2. Business Information
Lily’s Cafe LLC is a Missouri-based business operating under all relevant local, state, and federal regulations.

 

3. Service Availability
Our menu, pricing, hours of operation, and services may change without prior notice. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

 

4. Payment and Pricing
All prices are listed in U.S. Dollars. We accept cash, major credit cards, and other forms of electronic payment. Prices are subject to applicable taxes and fees. We reserve the right to correct pricing errors.

 

5. Refunds and Cancellations
Refund policies are posted at the point of sale and may vary depending on the nature of the purchase. Customers are encouraged to review all policies before completing a transaction.

 

6. Customer Conduct
All patrons are expected to behave respectfully toward staff and other guests. We reserve the right to refuse service to anyone engaging in disruptive, illegal, or inappropriate behavior.

 

7. Health and Safety
Lily’s Cafe complies with all state and federal health and safety regulations, including Missouri Department of Health standards. In case of any health concern, please notify a staff member immediately.

 

8. Intellectual Property
All content on our website, menu design, logos, and branding are the intellectual property of Lily’s Cafe LLC and may not be reproduced without permission.

 

9. Privacy Policy
Please review our separate Privacy Policy to understand how we collect, use, and protect your personal information.

 

10. Limitation of Liability
Lily’s Cafe LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our services or premises, including but not limited to food allergies, accidents, or lost personal items.

 

11. Governing Law
These Terms and Conditions are governed by the laws of the State of Missouri and the United States of America.

 

12. Changes to Terms
We may update these Terms from time to time. The most recent version will always be available in-store and on our website.

 

13. Contact Information
For questions or concerns, please contact us at:
Lily’s Cafe LLC
167 Lamp & Lantern Village

Chesterfield, MO, 63017
Phone: (636)579-4265
Email: lilyscafestl@hotmail.com

 

14. Accessibility
Lily’s Cafe is committed to providing an accessible experience for all guests, including individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA).

 

15. Online Ordering and Delivery
If you use our online ordering system or third-party delivery platforms, you acknowledge and accept the delivery terms, fees, and any policies regarding order accuracy, estimated delivery times, and food allergies. Lily’s Cafe is not responsible for issues caused by third-party delivery providers.

 

16. Allergy and Dietary Disclaimer
While we take food allergies seriously and strive to accommodate dietary restrictions, we cannot guarantee a completely allergen-free environment. Customers with severe allergies should notify staff prior to ordering and consume items at their own risk.

 

17. Gift Cards and Promotions
Gift cards, coupons, and promotional offers are subject to specific terms and expiration dates. They may not be redeemed for cash and are non-transferable unless otherwise stated. We reserve the right to change or discontinue promotions at any time without notice.

 

18. Reservation or Event Booking Terms
Deposits may be required for large party reservations or private event bookings. Cancellations made less than 48 hours in advance may result in a forfeiture of the deposit. Specific event terms will be communicated during the booking process.

 

19. Mobile App and SMS Marketing
If you sign up for SMS updates, mobile app notifications, or loyalty programs, you agree to receive recurring messages from Lily’s Cafe. Message and data rates may apply. You can opt out anytime by replying STOP.

 

20. Severability Clause
If any part of these Terms is found to be invalid or unenforceable under the law, the remaining provisions will still apply and remain in effect.

 

21. Entire Agreement
These Terms, along with our Privacy Policy, represent the entire agreement between you and Lily’s Cafe LLC and supersede any prior agreements or understandings.

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22. Receiving Communications/Marketing Information

By submitting an inquiry or booking request, you agree to receive communications from Lily’s Cafe Truck, including updates, confirmations, and occasional marketing materials

Thank you for choosing Lily’s Cafe!