Privacy Policy – Lily’s Cafe, LLC

Last Updated: January 12, 2026

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Lily’s Cafe, LLC (“Lily’s Cafe,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with us online, in person, or through our services.

By using our website, submitting forms, booking services, or communicating with Lily’s Cafe, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Event details (date, location, number of attendees)

• Payment-related information (processed securely via third parties)

• Communications with us (email, text, phone)

 

Custom Song Information (Optional)

To personalize custom songs or experiences, we may collect:

• First name

• Age

• Event type

• Hobbies or interests (voluntarily provided)

 

Automatically Collected Information

When visiting our website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of access

This information is collected through cookies, analytics tools, or similar technologies.

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2. How We Use Information

We use collected information to:

• Respond to inquiries and process bookings

• Provide services and fulfill event requests

• Communicate about bookings, availability, or changes

• Send marketing, promotional, or informational communications (with consent)

• Personalize custom songs or experiences

• Improve our website, services, and customer experience

• Comply with legal or regulatory obligations

 

3. Marketing & Communications

By submitting a form or communicating with us, you may consent to receive:

• Emails

• Text messages

• Phone calls

• Marketing updates

• Event or service-related communications

You may opt out of marketing communications at any time by:

• Unsubscribing via email

• Replying “STOP” to text messages

• Contacting us directly

Transactional or booking-related communications may still be sent as necessary.

 

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

 

5. Information Sharing & Third Parties

We may share information with trusted third parties only as necessary to operate our business, including:

• Payment processors

• Website hosting platforms (e.g., Wix)

• Email or messaging services

• Product distributors

• Analytics providers

• Marketing platforms

 

These third parties are authorized to use information only for the purposes for which it was shared.

We do not sell personal information.

 

6. International Users

Lily’s Cafe operates in the United States. If you access our website or services from outside the U.S., you acknowledge that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

We take reasonable steps to protect personal data regardless of location.

 

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill business purposes

• Maintain records

• Comply with legal obligations

• Resolve disputes

Information may be retained longer where required by law or for legitimate business interests.

 

8. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

9. Business Transfers

In the event Lily’s Cafe, LLC is sold, merged, transferred, or reorganized, personal information may be transferred to the acquiring entity as part of the business assets. Such information will continue to be protected under this Privacy Policy or a substantially similar policy.

 

10. Children’s Privacy

Lily’s Cafe does not knowingly collect personal information from children under 13 without parental involvement. Any information related to children (such as names or ages for custom songs) is provided voluntarily by a parent or guardian for event purposes only.

 

11. Your Rights

Depending on your location, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information (subject to legal and business requirements)

Requests can be made by contacting us directly.

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

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14. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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📧 Email: lilyscafestl@hotmail.com
📞 Phone: 636-579-4265
🌐 Website: https://www.lilyscafestl.com

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