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Lily's Cafe Trucks
Privacy Policy

Privacy Notice

Last updated August 18th, 2024

This privacy notice for Lily's Cafe LLC. ("Company," "we,"us," or "our"), describes how and why we might collect, store, use and/or share ("process) your information when you use our services ("Services"), such as wehn you"

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  • Visit our website at https://www.lilyscafestl.com/ or any website of our that links to this privacy notice. 

  • Download and use our mobile application or any other application of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events.

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Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at lilyscafestl@hotmail.com

 

SUMMARY OF KEY POINTS

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What person information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Lily's Cafe, LLC and the Services, the choices you make, and the products and features you use. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. 

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Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: 

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  • names

  • phone numbers

  • mailing address

  • event site address

  • number of people 

  • contact or authentication data

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Sensitive Information. We do not process sensitive information

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Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such asa credit card number), and the security code associated with your payment instrument. All payment data is stored by Square. You may find their privacy policy notice link(s) here:

https://squareup.com/us/en/legal/general/privacy 

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All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any chages to such personal information. 

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How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. 

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We process your personal information for a variety of reasons, depending on how you interact with our Services, including: 

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested services.

  • To respond to user inquiries/offer support to users. We may process your inforamtion to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services. 

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?"

  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience. 

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When and with Whom do We Share Your Personal Information?

In Short: We may share information in specific situations described in the section and/or with the following third parties.

 

We may nees to share your personal information in the following situations:

  • Business Transers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or portion of our business to another company. 

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How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in the privacy notice unless otherwise required by law. We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by lay (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. 

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When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

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How Do We Keep Your Information Safe? 

In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best ot protect your personal information, transmission of personal information to and form our Services is at your own risk. You should only access the Services within a secure environment.  

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Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to proptly delete such data frou our records. If you become aware of any data we may have collected from children under age 18, please contact us at lilyscafestl@hotmail.com.

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What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain t oyour local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

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If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html. 

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Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at lilyscafestl@hotmail.com

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However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

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Opting Out of Marketing and Promotional Communication: Your can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, replying "STOP" or "UNSUBSCRIBE" tp tje SMS messages that we send, or by contacting us at lilyscafestl@hotmail.com. You will then be removed from the marketing lists. However, we may still communicate with you-for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to services requests, or for other non-marketing purposes. 

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Account Information

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If you would at any time like to review or change the information in your account or terminate your account, you can: 

  • Contact us using the contact information provided. 

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Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. 

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If you have questions or comments about your privacy rights, you may email us at lilyscafestl@hotmail.com

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Controls For Do-Not-Track Features

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Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preferences not to havedata about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised verson of this privacy notice. 

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Do California Residents Have Specific Privacy Rights?

In Short: 

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